Privacy policy

The operator of the website www.kokoro-berlin.com and the responsible party in terms of data protection law is Swish UG (haftungsbeschränkt), Simon-Dach-Str. 20, 10245 Berlin. The protection of personal data is very important to us. In the following, we inform you about how we handle your personal data.

1. what is personal data

The term personal data is defined in the Federal Data Protection Act. It is individual information about personal or factual circumstances of a specific or identifiable natural person, i.e. information that contains a statement about you as an individual, specifically identifiable person. Information that does not allow conclusions to be drawn about specific persons is not included.

2 What personal data do we collect and what do we do with it?

You can use our website without having to provide any personal information. When you visit our pages, we store the time and, for a limited time, your IP address. These data are evaluated exclusively for the improvement of our offer and do not allow any conclusion on your person.

You provide personal data voluntarily at any time and we collect and use it only after your consent or if this is required in the context of a specific service or contract provided by us. We may collect the following data: Name, address, gender or title, customer number, telephone number, bank details, billing address, email address, Paypal user name, credit card details. We use this data for the following purposes:

Establishment, content or amendment of a contract when ordering in the online store.

Sending contact forms to us

Newsletter dispatch (optional)

If you have electronically consented to receive a newsletter, we are obliged to record your consent. You can retrieve the content of your consent at any time and revoke your consent at any time with effect for the future. To do so, please contact us at the above address or by e-mail at hello@kokoro-berlin.com. A revocation is also possible at any time by clicking on the link mentioned in the respective e-mail.

Pursuant to Section 7 (3) of the German Unfair Competition Act (UWG), we may - irrespective of your consent - use the e-mail address you provided when placing an order for direct advertising for our own similar products. You may object to the receipt of such e-mails and the use of your e-mail address for this purpose at any time without incurring any costs other than the transmission costs according to the basic rates (these are, for example, the usual postage or the costs of your Internet provider). You can declare your objection by clicking the unsubscribe link in the respective e-mails. You are also welcome to contact us by mail to our above address or by e-mail (hello@kokoro-berlin.com); please provide the e-mail address with which you registered for the newsletter. In the context of the conclusion of the contract or to provide the contractual services, we use third parties. These third parties are payment service providers (bank, or Internet payment services) or logistics service providers. To the extent necessary for the contract, we also pass on personal data to the service providers. They, in turn, are fully obligated to protect your personal data.

3. cookies

Our website uses cookies. Cookies are small text files that are stored on the user's computer when visiting a website. On the one hand, we use session cookies to store the shopping cart. These session cookies are automatically deleted when the browser is closed.

4. social media

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins. When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php. If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. with the "Facebook Blocker": http://webgraph.com/resources/facebookblocker/.

5. information, correction, blocking and deletion of data

You have the right to information free of charge at any time (§ 34 BDSG) and to correction, deletion or blocking (§ 35 BDSG) of the data stored about you. You can assert your right to information and correction as well as deletion or blocking directly with us. In these cases, as well as for other questions, you can always contact:

Swish UG (haftungsbeschränkt)
Simon-Dach-Str. 20
10245 Berlin
E-Mail: hello@kokoro-berlin.com

Purely as a precautionary measure, we would like to point out that, in the event that you revoke your consent to the collection, storage or use of your personal data by us for the future, we will no longer be able to provide all or certain services and benefits in the future, insofar as use is necessary for this purpose.